Our patients are at the center of everything we do at UF Health. We are now building on this positive energy and taking the next step to provide every patient with his or her best experience: a welcoming, hospitable environment in which we consistently deliver warmth and caring starting with how we treat each other at work and extends to the way we treat everyone with whom we come into contact.
Our new UF Health Hospitality and Service Standards of Behavior will be the framework used by everyone who provides or supports patient care at UF Health.
13 teams have now successfully completed the UF Health Hospitality and Service Standards of Behavior training!
1. Adult Inpatient
2. McKnight Brain Institute, Psychiatry Administration
3. CARD – Center for Autism and Related Disorders
4. Student Mental Health
5. Center for Psychiatry and Addiction Medicine – Vero Beach
6. Administration Fiscal Office
7. Billing and Coding
9. Adult Outpatient
10. Medical Psychology
Below is a chart that reflects how the Department of Psychiatry’s different divisions and their progress toward reaching our goal of 100% participation in this new initiative.